FAQs

Questions ? We have answers.

When will my order arrive?

All jewelry is handmade and typically takes 3-5 business days to ship

Do you accept returns?

Returns and exchanges are not accepted but contact us if there is any issue with your order

Do you accept international orders?

We currently ship to the U.S., Canada and Puerto Rico

What are shipping frees?

Shipping fees are calculated at checkout

How do I care for my jewelry?

Caring for gold-plated brass jewelry requires a gentle touch to ensure the gold plating remains intact and the brass underneath stays in good condition. Here are some steps to effectively care for your gold-plated brass jewelry:

Avoid Direct Contact with Water and Moisture:
Water, sweat, and moisture can cause the gold plating to wear off more quickly and might tarnish the brass underneath. Remove your jewelry before swimming, showering, or participating in activities that might make you sweat.

Apply Perfume, Lotions, and Cosmetics First:
Put on your jewelry after applying perfume, lotions, and cosmetics. The chemicals in these products can react with the metal and cause tarnishing or fading of the gold plating.

Store Properly:
Store your jewelry in a cool, dry place. Consider using a jewelry box with separate compartments or soft pouches to prevent scratching and tangling.

Clean Gently:
To clean your gold-plated brass jewelry, use a soft, lint-free cloth to gently wipe away dirt and oil after each wear. Avoid using abrasive or harsh materials that could scratch the plating.

Avoid Harsh Chemicals:
Avoid exposing your jewelry to household cleaning products, bleach, or other chemicals. These substances can erode the gold plating and damage the brass.

Use Mild Soapy Water:
If your jewelry becomes dirty or needs more thorough cleaning, mix a small amount of mild dish soap with warm water. Dip a soft cloth or a soft-bristle toothbrush into the soapy water and gently clean the jewelry. Rinse with clean water and pat dry with a soft cloth.

Avoid Polishing Compounds:
While it might be tempting to use metal polishes, these can strip away the gold plating. Stick to the mild soapy water method mentioned above.

Avoid Ultrasonic Cleaners:
Ultrasonic cleaners can be too harsh for gold-plated jewelry and might cause the plating to peel or fade.

Professional Cleaning:
If your jewelry becomes heavily tarnished or the gold plating is noticeably fading, consider taking it to a professional jeweler for cleaning and restoration.

Wear Carefully:
Be mindful of how you wear your jewelry. Avoid wearing it during activities that might cause excessive friction, such as intense physical activity or carrying heavy bags, as this can cause the gold plating to wear off more quickly.

Contact form